Terms and Conditions

1st Contact Kickstart London package purchases are non-refundable
If you purchase a 1st Contact Kickstart London package you must be legally eligible to enter and work in the UK. There must be at least 6 months remaining on the Visa for banking purposes.
1st Contact Kickstart works in partnership with a number high street banks and is bound by their compliance requirements. Periodically Banks review their account opening procedures and they can sometimes be subject to change. You must adhere to the requirements of the bank at all times. The bank will have absolute discretion to approve or reject an application for a UK bank account.
The various bank accounts available in the 1st Contact Kickstart London package have different fee structures and have separate terms and conditions. The various bank accounts may also have different documentation and opening requirements. 1st Contact will take reasonable steps to ensure you access your preferred bank account; however we reserve the right to book clients into an appointment with any of our banking partners.
For identification and verification reason you will be required to meet with the banks to set up you personal bank account. The bank branches are all located in the central London area (City of Westminster/City of London).
The UK mobile phone SIM card number allocated as part of the Kickstart London package is only held for a 30 days after your advised UK arrival date. After that time 1st Contact Kickstart reserves the right to reallocate the number to another customer.
Customers in Australia will be charged in Australian Dollars (AUD). Customers in New Zealand will be charged in New Zealand Dollars (AUD). Customers in South Africa will be charged in South African Rand (ZAR). All other customers will be charged in Great British Pounds (GBP).
All suppliers are subject to change. 1st Contact will attempt to notify clients of any relevant changes. However, all clients are encouraged to visit the 1st Contact Kickstart London website, prior to departing their home country or before visiting the London office to ensure that the most accurate information is known.
If you have not opted for the Umbrella Company pre-registration at the time of purchasing your Kickstart package in Australia/New Zealand/South Africa then you will not be able to benefit from claiming back relocation costs. By opting in you are demonstrating your intention to work for 1st Contact Umbrella upon your arrival in the UK.
Online purchase of a 1st Contact Kickstart London Package constitutes the acceptance of these Terms and Conditions.